AGB Cresta Palace Hotel, Celerina

Allgemeine Geschäftsbedingungen

Culinary

  • Rich breakfast buffet
  • Afternoon cake buffet in our hotel lobby
  • 1Bottle of Grander water "all you can drink" in your hotel room
  • Dinner in the frame of half-board can be booked individually:

          - Surcharge for 3 consecutive days from: CHF 50.00 per person

          - Additional cost for individual days: CHF 85.00 - CHF 95.00 per person (depending on availability)

Hotel infrastructure

  • 100 rooms in various categories
  • 3 restaurants:

        - Grand Restaurant for breakfast and dinner as part of the half- board   (open daily in the morning and evening: 7:30 - 10:30 and 19:00 to 20:30)

        - "Giacomo's Ristorante": A la carte restaurant serving Italian specialties (Thursday evening closed otherwise open daily: 12:00 - 14:00 and 18:30 - 21:00)
        - Asiatico: Asian-themed 4-course menu or Chinese fondue (with reservation; opened 1-2 times per week)

  • Cresta Palace SPA
  • Art Deco hall with winter garden and daily live piano music (after 16:30 pm)
  • Newspaper corner with current Swiss daily- newspapers
  • Concierge services
  • Palace Bar and Smokers room
  • Served terrace
  • Summer: lawn with sun loungers
  • Summer: 2 tennis courts, Winter: ice-rink
  • Children’s club for children from the age of 3, Monday – Friday (reservation required in advance)
  • Game room with fee-based slot machines, pool table and table tennis
  • Free outdoor car park (without reservation)
  • Garage (12 places – availability on request)
  • Pets allowed (additional charge in the room and "Giacomo's Ristorante")
  • Pick up service from Celerina train station by our porters with trolleys (free) or Hotel bus (with costs)
  • Ski boot storage room with boot warmers
  • Ski- and Bike room

Wellness and Fitness

  • Cresta Palace SPA (1'200qm) free use for all hotel guests
  • Indoor swimming pool (15 × 9m, 28 ° C warm Grander water, 1.40m deep) with a panoramic view (Children must be accompanied by an adult)
  • SPA (16 years) with 3 steam rooms, 1 sauna, 1 samarium, plunge pool, open-air garden, experience invigorating shower, warm beds, hydrotherapy pool, 1 solarium (charge)
  • Fitness room with equipment from TECHNOGYM
  • Treatment and cosmetic rooms (medically trained therapists with insurance recognition)

Sport

  • Daily morning classes: water aerobics, body balance or stretching (daily 8:30 am)
  • Rental of mountain bikes in the summer and autumn (for a fee)
  • In summer: Upper Engadin railway subscription and public transport included from the 2nd night
  • Golfing Green fee discount on the Upper Engadin golf courses

Pricing

The prices are in Swiss Francs and include service, VAT and taxes.
Prices in EURO are subject to the current exchange rates. The hotel reserves the right to make price adjustments beforehand. Please note that the banks get the best exchange rate.

Cancellation Policy

Swiss Code of Obligations § 97ff.

  • To avoid inconvenience, we recommend a cancellation insurance, (e.g. via the ELVIA insurance).
  • Note the following when cancelling a reservation: cancellations must be notified in writing. In the absence of special agreements, there are no cancellation fees if you cancel a month before the holiday commences. From 30 days before arrival, we charge a maximum of 3 nights including the booked arrangement.
  • If a reservation is cancelled within 7 days before the holiday, the booked arrangement will be charged 100% if no replacement tenant can be found. The same rule applies for late arrival or early departure.

Availability of rooms

  • Day of arrival: Your room is usually available from 3 o’clock. Where possible, you can of course arrive earlier. If you arrive earlier, you have the option of depositing luggage at the hotel.
  • Day of departure: You can have your room up until 11 am. If you require a later departure, please consult us.
  • The hotel reserves the right (except in confirmed room reservations) to free the selected room within the booked category.
  • Reservations guarantee.
  • The hotel reserves the right to seek a guarantee for any reservation in the form of obtaining a deposit or requesting a credit card.
  • If the hotel asks for a credit card or deposit and it is not received before the designated date, the hotel will consider the reservation as null and void.
  • Credit cards, provided as guarantee – at “no show” or late cancellations – will be charged under “room cancellation fees”.

Payment  / Credit cards

  • We accept:

     - Cash (in Swiss francs or Euro)
     - Direct Debit (Maestro), Post Office Debit Card and V-Pay
     - Credit cards: Visa, Euro Card, American Express, Diners
     - Reka Cheques (only on hotel services)